site IT support, including installing and configuring IT hardware and software (servers, PCs, printers, networking devices) Troubleshoot and resolve escalated technical issues efficiently, both remotely and in person. Support Microsoft365, Windows Server, and networking technologies. Proven experience in Second Line IT Support. Strong expertise in Microsoft365 (Email concepts, SharePoint, OneDrive, Azure AD More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
2nd Line Technical/Field Support Engineer - M365, Sophos - Cornwall - £30,000 - £38,000 Are you ready to step into a role that is massively backed by training and development? Do you want to be part of an established, growing MSP that will invest in your future? Are you someone who thrives in a fast-paced, client-facing support environment … to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in IT. What you'll be doing: Delivering … the right attitude and technical grounding, then this role is for you. Call Tim Davey or apply online for a fast response 2nd Line Technical/Field Support Engineer - M365, Sophos - Cornwall More ❯
experience. Key Responsibilities: Visit client sites across Cornwall to provide IT support and troubleshooting. Install, configure, and maintain IT hardware and software (servers, PCs, printers, networking devices). Support Microsoft365, Active Directory, and Windows environments. Carry out basic networking troubleshooting (TCP/IP, DNS, DHCP, routing, VLANs). Keep accurate records of all work and customer … new team members. Undertake other duties as required within the scope of the role. Who Were Looking For: Experience in IT support (desk-based or field). Knowledge of Microsoft environments; networking experience is advantageous (training provided). Full UK driving licence and willingness to travel across Cornwall. Strong communication and interpersonal skills. Organised, proactive, adaptable, and customer-focused. More ❯