2 of 2 Permanent Support Specialist Jobs in Cornwall

Service Support Specialist (2nd Line)

Hiring Organisation
M Group
Location
St. Ives, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
updated, and closed accurately across internal, customer, and third-party systems. Youll be the escalation point for first-line teams, offering guidance and technical support when issues fall outside standard processes, and youll lead the resolution of exceptions by identifying root causes and implementing fixes. Youll coordinate access … Youll also verify advanced security clearances for high-security or restricted sites, ensuring full compliance every time. Well look to you to coach and support first-line colleagues, share knowledge, and help maintain smooth operational delivery. Youll communicate proactively with internal teams, customers, and partners, keeping everyone updated ...

Service Support Specialist (1st Line)

Hiring Organisation
M Group
Location
St. Ives, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
resilient and adaptable mindset, staying calm and proactive when challenges arise. A helpful, can-do attitude and willingness to go the extra mile to support colleagues and customers. A growth mindset, always looking for ways to learn, improve and develop. Experience handling difficult conversations with stakeholders while maintaining professionalism. … strong foundation in supporting others and delivering excellent service. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days ...