problem solving, and are able to act quickly in assessing a situation. We want you to relish in the provision of a first class service to our customers and be able to communicate at all levels to ensure understanding. Either working alone or part of the team, we want More ❯
time-sensitive environment, this role is for you. Key Responsibilities: Monitor, analyse, and report on all elements of the network infrastructure. Manage and process customerservice requests efficiently. Develop, test, and deploy network configurations for new services. Collaborate effectively with Service Management teams and key stakeholders to … deliver services. Provide technical support and guidance to Managed Service Providers (MSPs). Maintain accurate network diagrams and documentation. Contribute to annual Crypto Key management processes. Update and maintain the Configuration Management Database (CMDB). Participate in an on-call rota (approximately 1 week in 4) providing out-of More ❯
