risks Youll understand the role that your services perform in the customers business Youll prepare and deliver service reports and participate in reviews with customers and colleagues. Change Delivery Management Youll use your contacts and insight to identify new ways in which Computacenter can add value to our customers through the improvement of existing services Youll demonstrate awareness of … relevant projectmanagement approaches and make sure that changes to our services go into life successfully. Business Management Youll work with the Snr Delivery Lead/Delivery Director as well as Group Services and other colleagues, as appropriate, to support the account strategy and to ensure that Computacenter presents itself as a single, joined-up team to … in that business Youll contribute to and deliver against a communications plan, both customer-facing & internal, ensuring clear & consistent messaging both verbally & in written form across various media. Contract Management Youll support our Group Services colleagues in the development, negotiation and agreement of contract changes within the Customer account as appropriate Youll be involved in managing the contracts that More ❯
better align our services to our customers' needs, working with our group services colleagues * Prepare and deliver service reports and participate in reviews with customers and colleagues. Change Delivery Management * Use your contacts and insight to identify new ways in which we can add value to our customers through the improvement of existing services * Demonstrate awareness of relevant projectmanagement approaches and make sure that changes to our services go into life successfully. Business Management * Make sure that colleagues in our delivery functions, and our partners who deliver to the customer, understand the strategy, the customers' business and our place in that business * Contribute to and deliver against a communications plan, both customer-facing & internal, ensuring … clear & consistent messaging both verbally & in written form across various media. Contract Management * Support our Group Services colleagues in the development, negotiation and agreement of contract changes within the Customer account as appropriate Relationship Management * Be the primary interface to one or more stakeholders within the customer organisation. You'll ensure that you maintain a positive and constructive More ❯
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
Babcock Mission Critical Services España SA
Cloud Based Solutions. Activities include working with problem and solution statements supported by use cases, completing relevant horizon scanning for the latest technology, analysing the technical elements of a project and ensuring that those products/solutions solve the problems identified by the customer. The Principal Solution Architect works at the top of the V Lifecycle model and provides … holistic big picture thinking to problem solving and deriving the requirements for future technologies/capabilities. The Principal Solution Architect must be able to take the Project/Customer Requirements into a potential solution(s) architecture (including uses cases) and requirements which the System Engineering team can then derive into systems requirements for the solution. The Principal Solution Architect … must have strong communication and technical leadership skills to ensure collaboration with the engineering team and provide guidance throughout the project lifecycle. The Principal Solution Architect must be able to communicate at all levels and with both internal and external Customers and stakeholders to elaborate and understand the problem space. The Principal Solution Architect shall be able to communicate More ❯