2 of 2 Permanent Service Management Jobs in Corsham

infrastructure services Produce and review technical artefacts including design documentation, build guides and operational procedures Support system testing, integration and commissioning activities Work with Service Management to investigate and resolve incidents and service requests Contribute to continuous improvement, automation and standardisation of WINTEL services Deliver activities … technical documentation (e.g. LLDs, build guides, runbooks) Strong troubleshooting, analytical and communication skills Experience working in complex programmes and large technical teams Understanding of service management principles (ITIL) You must hold, or be eligible to obtain, UK Security Clearance (SC) Additional information: Exposure to secure or regulated environments ...

Senior Service Designer - Senior Service Designer (Human-Centred Design) We are currently looking for an experienced Senior Service Designer to support a major Public Sector ITSM transformation programme centred around BMC Helix. Working alongside Senior ITSM Consultants and client stakeholders, you'll lead discovery activities, understand user … needs and redesign key IT service management processes... LFWQ1_UKTJ ...