Network Operations Center (NOC) environments. Strong troubleshooting and problem-solving skills in IT and networking, with the ability to escalate appropriately. Solid background in enterprise network support, preferably holding CCNA certification or equivalent experience. Experience supporting Windows OS and server environments. Familiarity with working alongside third-party suppliers and managing escalations efficiently. Understanding of ITIL service management principles and strict More ❯
Network Operations Center (NOC) environments. Strong troubleshooting and problem-solving skills in IT and networking, with the ability to escalate appropriately. Solid background in enterprise network support, preferably holding CCNA certification or equivalent experience. Experience supporting Windows OS and server environments. Familiarity with working alongside third-party suppliers and managing escalations efficiently. Understanding of ITIL service management principles and strict More ❯
Network Operations Center (NOC) environments. Strong troubleshooting and problem-solving skills in IT and networking, with the ability to escalate appropriately. Solid background in enterprise network support, preferably holding CCNA certification or equivalent experience. Experience supporting Windows OS and server environments. Familiarity with working alongside third-party suppliers and managing escalations efficiently. Understanding of ITIL service management principles and strict More ❯
health using SolarWinds. The Requirements * Proven experience in IT Helpdesk or NOC environments. * Strong troubleshooting skills in IT/Networking, with appropriate escalation practices. * Background in enterprise network support; CCNA certification or equivalent experience preferred, Windows OS and server support. * Familiarity with ITIL service environments and SLA adherence. * Excellent communication and customer service skills. * Eligible for Security Clearance. If you More ❯
