Position Title: CustomerEngineer Location: Belfast, Northern Ireland, United Kingdom Job Summary: The role involves working in the field on a day-to-day basis, including time spent on-site at customer premises. The position is responsible for attending customer sites to assist with installations requiring engineering support, including setup, installation, non-complex and simple repairs … or providing technical guidance and advice. The role ensures customer services and solutions are properly set up, optimised, and effectively utilised. It also includes making recommendations for new solutions and, where appropriate, promoting or selling these solutions to customers. Day-to-day Task: Install, set up, optimise and repair (where repair indicates simple remedy e.g. restart hub or change … restart the hub or change user settings, rather than a technical repair, e.g. configuration They involve setting up and/or changing settings that are also available to the customer to access, i.e. Inbuilt advanced system settings, but not having to configure or reconfigure technically They may require accessing a 'config' store to copy and paste supplied text into More ❯
Position Title: CustomerEngineer Location: Belfast, Northern Ireland, United Kingdom Job Summary: The role involves working in the field on a day-to-day basis, including time spent on-site at customer premises. The position is responsible for attending customer sites to assist with installations requiring engineering support, including setup, installation, non-complex and simple repairs … or providing technical guidance and advice. The role ensures customer services and solutions are properly set up, optimised, and effectively utilised. It also includes making recommendations for new solutions and, where appropriate, promoting or selling these solutions to customers. Day-to-day Task: Install, set up, optimise and repair (where repair indicates simple remedy e.g. restart hub or change … restart the hub or change user settings, rather than a technical repair, e.g. configuration They involve setting up and/or changing settings that are also available to the customer to access, i.e. Inbuilt advanced system settings, but not having to configure or reconfigure technically They may require accessing a ‘config’ store to copy and paste supplied text into More ❯
Position Title: CustomerEngineer Location: Belfast, Northern Ireland, United Kingdom Job Summary: The role involves working in the field on a day-to-day basis, including time spent on-site at customer premises. The position is responsible for attending customer sites to assist with installations requiring engineering support, including setup, installation, non-complex and simple repairs … or providing technical guidance and advice. The role ensures customer services and solutions are properly set up, optimised, and effectively utilised. It also includes making recommendations for new solutions and, where appropriate, promoting or selling these solutions to customers. Day-to-day Task: Install, set up, optimise and repair (where repair indicates simple remedy e.g. restart hub or change … restart the hub or change user settings, rather than a technical repair, e.g. configuration They involve setting up and/or changing settings that are also available to the customer to access, i.e. Inbuilt advanced system settings, but not having to configure or reconfigure technically They may require accessing a ‘config’ store to copy and paste supplied text into More ❯
