Customer Service Advisor - French Speaking
- Hiring Organisation
- HCLTech
- Location
- Belfast, Northern Ireland, United Kingdom
Role & Responsibilities: • Providing customer support via telephone, e-mail and other methods in French and English. • Ensuring a high level of customer service to our candidates and clients • Resolving customer queries on a first call resolution basis. • Where first call resolution … upholding GDPR regulations. • Achieving all individual KPIs including (but not limited to) AHT, QA, PPH The Person: • Who is passionate about delivering outstanding customer service. • Who has excellent verbal and written communication skills. • With high levels of accuracy and an attention to detail in the work that ...