2 of 2 Permanent Customer Service Advisor Jobs in County Antrim

French Speaking - Customer Service Advisor

Hiring Organisation
HCLTech
Location
Belfast, Northern Ireland, United Kingdom
Join our French Customer Advisor team. As a customer advisor specialist, your daily responsibilities will include: ● Provide first-contact resolutions to customer queries ● Offer specialized customer support through written and phone communication ● Build a meaningful relationship, answering customers' questions … courteous, friendly, and professional manner ● Meet and exceed our customer service quality goals, compliance regulations, and productivity targets ● Create an amazing customer experience that people value and we are proud of ● Be responsible to follow the direction of the management and provide feedback ● Deal ...

Welsh Speaking Customer Service Advisor

Hiring Organisation
HCLTech
Location
Belfast, Northern Ireland, United Kingdom
help relocate the right Candidate to Belfast, Northern Ireland as this is an office Based Role - So relocation is required. `Role & Responsibilities: Providing customer support via telephone, e-mail and other methods in Welsh and English. Ensuring a high level of customer service to our candidates and clients Resolving customer queries on a first call resolution basis. Where first call resolution isn’t possible, ensuring that you follow relevant escalation procedures. Following your assigned daily schedules and tasks. Taking part in in motivational activities. Using and implementing feedback given ...