Deskside Support
- Hiring Organisation
- ICT Services
- Location
- Belfast, Northern Ireland, United Kingdom
Services is currently seeking a Deskside Support Engineer in Northern Ireland. This is a full-time position working onsite with our customer. Responsibilities: Provide technical support for desktops, laptops, mobile devices, printers, and other peripherals. Troubleshoot and resolve hardware, software, and network issues in a timely and efficient … configurations of hardware and software. Collaborate with remote teams to escalate more complex issues when necessary. Maintain accurate records of all incidents and support requests via the ticketing system. Ensure high levels of customer service and satisfaction at all times. Requirements: Minimum of 3 years of experience ...