date. * Keep customers informed throughout the fault lifecycle. * Configure and troubleshoot Cisco, Juniper, and Adtran switches, routers, DSLAMs, modems and other IT Systems. * Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. * Liaise with third-party engineers and suppliers to resolve issues. * Support field engineers with remote configurations and link checks. * Monitor network health using SolarWinds. The Requirements More ❯
demos, and presentations. Track and report metrics to guide decisions and strategy. Key Skills & Experience 5+ years in Product Management (10+ preferred) or closely related role. Strong knowledge of Ethernet/IP, Synchronization (PTP, SyncE), 4G/5G networks, and datacoms infrastructure. Experience conducting customer discovery sessions and market analysis. Technical background (Electrical Engineering, Computer Science, or equivalent). Ability More ❯
demos, and presentations. Track and report metrics to guide decisions and strategy. Key Skills & Experience 5+ years in Product Management (10+ preferred) or closely related role. Strong knowledge of Ethernet/IP, Synchronization (PTP, SyncE), 4G/5G networks, and datacoms infrastructure. Experience conducting customer discovery sessions and market analysis. Technical background (Electrical Engineering, Computer Science, or equivalent). Ability More ❯
demos, and presentations. Track and report metrics to guide decisions and strategy. Key Skills & Experience 5+ years in Product Management (10+ preferred) or closely related role. Strong knowledge of Ethernet/IP, Synchronization (PTP, SyncE), 4G/5G networks, and datacoms infrastructure. Experience conducting customer discovery sessions and market analysis. Technical background (Electrical Engineering, Computer Science, or equivalent). Ability More ❯
City, Belfast, United Kingdom Hybrid / WFH Options
Iceland
ownership of customer issues and provide a truly extraordinary customer experience, one customer at a time. Extensive knowledge of internet technology. Ability to connect directly to the modem via Ethernet, and stable internet connectivity and speeds sufficient to support voice calls. Guides who do not have stable connectivity and/or sufficient internet speeds may be required to upgrade their More ❯
