Service Architect
Antrim, County Antrim, United Kingdom
Telefónica Tech UK Limited
service delivery - Technical, ITIL, and supporting business functions. Main Duties and Responsibilities: Essential duties may include, but are not limited to, the following: Supporting, developing, and transforming enterprise IT Services for Telefónica Tech within the Policing sector Leading the design and implementation of managed service operations and project delivery Leading the development of an IT life cycle management, designing services, taking service strategy, and building processes, procedures, into operational runbooks and guides across the department. Leading the introduction of key IT service roles and processes needed to act as the bridge between the customer and internal and external IT suppliers. Liaise with program … / project / transition management to plan and manage the effective transfer of ICT services to new service designs. Defining the standards required for the existing Telefónica Tech IT teams to adopt ITIL based service management Support the core frameworks that will underpin different aspects of the IT department including AGILE, DevOps, ITIL, SFIA More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: