9 of 9 Permanent Incident Management Jobs in County Antrim

operations professional who is comfortable working in a fast-paced environment, leading from the front and balancing day-to-day operational demands with the management of incidents, escalations and service improvement. The Role As NOC Shift Lead, you will take responsibility for the effective running of the operation throughout … enterprise network monitoring tools, taking proactive action where required. Ensure incidents are investigated, progressed and resolved within agreed SLA targets. Maintain accurate and meaningful incident records, ensuring customers receive clear and timely updates throughout the resolution process. Escalate incidents appropriately to relevant technical teams, management and external service ...

identify critical business services and processes, assess operational impacts and dependencies, define recovery requirements and develop practical Business Continuity arrangements aligned with existing crisis management, incident management and service recovery frameworks. The role will apply strong Business Analysis and consultancy skills to facilitate stakeholder engagement, analyse business … applicable. Translate BIA and dependency analysis into practical Business Continuity Plans and recovery arrangements, ensuring appropriate ownership, roles, escalation and communications and alignment with incident response, crisis management and IT service recovery arrangements. Maintain plans through appropriate review, approval, validation and change processes. Identify resilience gaps, risks, control ...

shift pattern, ensuring 24x7 coverage for the Business. This role will primarily support the hours of 06:00-19:00 GMT/BST. Responsibilities Incident Management and Workload Execution Coordinate with Senior team members to identify broader patterns or trends Assist in maintaining and improving Operational Standards & Documentation … Bring to the Team Strong Technical knowledge, predominantly with Linux OS, to inform diagnosis & resolution of Incidents on critical customer facing systems Major Incident Management skillset, including creation and documentation of Major Incident detail and actions taken on Production systems, facilitation of investigation and resolution, communication ...

already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers … Operational readiness for new releases Safe production access and change coordination Production is a high-discipline environment. You make sure it stays that way. Incident Management You own the full lifecycle: High‐signal alerting and fast detection Structured incident response Clear internal and customer communication Blameless postmortems ...

Retail Services Incident Manager, you’ll play a pivotal role in keeping our branches and contact centres running smoothly when it matters most. Acting as a trusted leader during incidents and periods of disruption, you’ll work closely with colleagues, stakeholders and technology teams to coordinate effective responses … delivery of business and technology change that enhances the experience of both colleagues and customers. About you For this role, you will have: Previousline management experience within an operational, service or support environment Strong understanding of Retail Services, financial services, customer service delivery and relevant Nationwide products, policies,processesand ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Allstate Northern Ireland Limited in Belfast is seeking an Incident Management Consultant for the Enterprise Command Center. You will run diagnostics, manage major incident calls, and coach analysts to resolve outages quickly. The role offers diverse shifts, hybrid working, and a package of benefits including pension, bonus ...

with external partner platforms. You’ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. How you’ll make an impact Deliver small-to-medium features independently, with some … well-reasoned design decisions at a component level, understanding the trade-offs involved. Write code with testability, readability, and maintainability in mind. Troubleshooting and incident management efforts, helping Senior Engineers to resolve critical production issues and improving system reliability. Actively seek to learn about new technologies and trends ...

escalation point for production issues and to collaborate with engineering on complex problems. You will leverage AI tooling to reduce repetitive work and improve incident response. You will join a hybrid team operating in a dynamic fintech environment, with responsibilities spanning incident management, automation, and knowledge sharing. ...