4 of 4 Permanent Incident Management Jobs in County Antrim

Major Incident Manager Akkodis are currently working in partnership with a market leading service provider to recruit an experienced Major Incident Manager to join their team in Belfast. You will be working as part of a team of Major Incident Managers taking ownership of all major incidents and acting as the conduit of information flow between Service … Delivery Managers and Recovery. Please note you must be eligible to gain security clearance and NI access. The Role As a Major Incident Manager you will be responsible for ensuring the timely progression and resolution of all high-severity major incidents in line with the agreed Major Incident Management Process and assist with developing and implementing process … and service improvements across the team. The Responsibilities * Managing high-priority incidents through to closure * Verify Priority and reallocate as necessary * Determine incident severity * Ensure appropriate and timely progression through to resolution * Coordination and communication throughout the incident life cycle * Facilitate conference calls where necessary * Escalate where appropriate * Verification of resolution details * Production of Management Incident More ❯

help ensure stability and continued growth of our global infrastructure. The role requires hands-on knowledge of various distributed market data platforms, with great Linux scripting, networking, and project management experience. Role Responsibilities Market Data & Solace CI/CD: Support and continually refine current Market Data Infrastructure hardware and software packages/configurations/scripts Market Data & Solace BAU … Vendors in AMER, APAC and EMEA to maintain the global Market Data Infrastructure ITIL Process: Work well in a dynamic demanding environment that follows ITIL processes and policies like Incident Management, Change Management, Service Design and Service Operations while demonstrating strong interest in emerging tools and technologies within the industry. Communication & Presentation: Excellent organizational, verbal interaction and … and Fixed Income markets. Excellent problem skills within the Market Data and Solace environments. Excellent written and oral communication skills. Experience collaborating directly with vendors and exchanges. Proven project management skills. Non-Essential A ruthless approach towards automation Experience in programming or scripting languages Experience supporting message-based architecture AWS Certification to 'Cloud Practitioner' level or above or equivalent More ❯

similar 3+ years leading IT teams with a focus on support, infrastructure or systems Deep knowledge of Microsoft 365 and Intune SaaS experience (procurement, support, integration) Cybersecurity expertise and incident management Strong vendor management and contract negotiation skills Excellent communication, organisation, and report-writing skills A driving licence or access to transport Bonus Points For: PowerBI know … how Scripting and automation skills Project Management qualifications Ready to Apply? If you’re ready to lead with purpose and power up our tech landscape, we want to hear from you! NB: An enhanced Access NI will be required for the successful applicant. More ❯

similar 3+ years leading IT teams with a focus on support, infrastructure or systems Deep knowledge of Microsoft 365 and Intune SaaS experience (procurement, support, integration) Cybersecurity expertise and incident management Strong vendor management and contract negotiation skills Excellent communication, organisation, and report-writing skills A driving licence or access to transport Bonus Points For: PowerBI know … how Scripting and automation skills Project Management qualifications Ready to Apply? If you’re ready to lead with purpose and power up our tech landscape, we want to hear from you! NB: An enhanced Access NI will be required for the successful applicant. More ❯