5 of 5 Permanent Performance Metrics Jobs in County Antrim

Work with the Digital Product teams to optimize team ceremonies and practices to drive maturity including write & groom stories, prioritize, and manage the backlog. Performance Monitoring: Define product performance metrics & monitor product performance using analytics tools and make data-driven decisions. Stakeholder Management: Communicate product progress More ❯

About Hello Earth Hello Earth is an award-winning, B Corp Digital Performance Marketing Agency for eCommerce and DTC brands. We are a performance-driven digital agency that maximises efficiency and delivers results for socially responsible DTC brands. Were committed to using profit for purpose and inspiring responsible … championing people and the planet. Our unique approach combines assertive marketing with compelling storytelling, turning visions into conversation. Services include: Paid Social, Paid Search, Performance Content, Email, Subscriptions. About the Paid Social Manager role We are seeking a strategic Paid Social Manager with expertise in creating, running and optimising … and future-facing offer. Manage team and client actions to keep the agency at the forefront of paid media campaign planning, strategy, and execution. Performance Management: Oversee performance metrics for your clients and execute campaigns across various paid media platforms. Planning Development: Develop Paid Social plans focused More ❯

inform strategic decisions - Develop insights and models using SQL, Looker, and other reporting tools to optimise business outcomes - Oversee advanced analytics and define key performance indicators and performance metrics - Collaborate with Data Engineering to build data pipelines and define reporting requirements - Lead the creation of frameworks, processes More ❯

ll do Lead & Scale Customer Support - Manage and develop the customer support team, ensuring they are equipped to deliver an outstanding customer experience. Optimise Performance Metrics - Own key customer support KPIs (NPS, CSAT, resolution times), ensuring continuous improvement in customer satisfaction and operational performance Drive Operational Efficiencies … service experiences. A strong track record in scaling and optimising customer support teams and operations. Data-driven decision-making , with expertise in customer service metrics (NPS, CSAT, response times) and continuous improvement methodologies. Hands-on experience with modern customer service platforms (e.g., Intercom, Zendesk), as well as data analytics … that mean the most to you. Invest in your growth - L&D budget to support the skills you value. Fast-track your career - Two performance reviews a year. Family-first policies - 5 months full pay for primary caregivers, 1 month for secondary caregivers. Save big on childcare - Workplace nursery More ❯

gather requirements, prioritise tasks, and manage expectations regarding release schedules and deployment timelines. Provide regular updates and reports on release status, environment health, and performance metrics to relevant stakeholders. Identify areas for improvement within the software development lifecycle and implement strategies to enhance efficiency, reliability, and scalability. Required More ❯