1 of 1 Permanent Root Cause Analysis Jobs in County Antrim

manage Incidents, Requests, and Changes using ITSM tools (e.g. ServiceNow), ensuring SLA compliance Support network connectivity and Wi-Fi, including patching, troubleshooting, and root cause analysis Carry out moves, surveys, desk relocations, and post-move support, including project-related moves Maintain accurate asset management and inventory records … including device assignments and lifecycle tracking Produce reports, ad-hoc analysis, and support desktop controls with stock and asset reporting Create and maintain knowledge base articles and technical documentation Participate in project work, including transition, alignment, and transformation activities Adhere to IT security, health & safety, and data control policies ...