7 of 7 Permanent Team Leader Jobs in County Antrim

Role: Service Desk L1/L2 Team Leader Location: Belfast, UK (Onsite Position) Job Type: Full Time Job Description Onsite role, Belfast, UK Full time position - 12-hour shifts with digital handovers to next shift. Routine is four shifts of days, four off, four of nights, four off, then repeat. Early shift: GMT 08:00hrs to … peers to the Service Desk Manager, to oversee our IT service desk operations 24/7 at the Global Service Centre. The ideal candidate will be a hands-on leader and will manage a team of service desk analysts globally at both Level 1 and Level 2 skills, ensuring the delivery of high-quality IT support and … s engagement. Monitor service desk performance metrics, such as first-call resolution rate, response time, and ticket backlog. Manage the digital handover to the next shift team leader for seamless service. Manage and prioritize workload, including escalations and major incident handling. Ability and willingness to be active in ticket handling and resolutions. Identifying continuous improvements, including for More ❯

Role: Service Desk L1/L2 Team Leader Location: Belfast, UK (Onsite Position) Job Type: Full Time Job Description Onsite role, Belfast, UK Full time position - 12-hour shifts with digital handovers to next shift. Routine is four shifts of days, four off, four of nights, four off, then repeat. Early shift: GMT 08:00hrs to … peers to the Service Desk Manager, to oversee our IT service desk operations 24/7 at the Global Service Centre. The ideal candidate will be a hands-on leader and will manage a team of service desk analysts globally at both Level 1 and Level 2 skills, ensuring the delivery of high-quality IT support and … s engagement. Monitor service desk performance metrics, such as first-call resolution rate, response time, and ticket backlog. Manage the digital handover to the next shift team leader for seamless service. Manage and prioritize workload, including escalations and major incident handling. Ability and willingness to be active in ticket handling and resolutions. Identifying continuous improvements, including for More ❯

Role: Service Desk L1/L2 Team Leader Location: Belfast, UK (Onsite Position) Job Type: Full Time Job Description Onsite role, Belfast, UK Full time position - 12-hour shifts with digital handovers to next shift. Routine is four shifts of days, four off, four of nights, four off, then repeat. Early shift: GMT 08:00hrs to … peers to the Service Desk Manager, to oversee our IT service desk operations 24/7 at the Global Service Centre. The ideal candidate will be a hands-on leader and will manage a team of service desk analysts globally at both Level 1 and Level 2 skills, ensuring the delivery of high-quality IT support and … s engagement. Monitor service desk performance metrics, such as first-call resolution rate, response time, and ticket backlog. Manage the digital handover to the next shift team leader for seamless service. Manage and prioritize workload, including escalations and major incident handling. Ability and willingness to be active in ticket handling and resolutions. Identifying continuous improvements, including for More ❯

in Belfast to protect our customers and data from a variety of fast moving and constantly evolving threats. We are looking for a Security Engineering Team Leader to join our Belfast team, working alongside teams in Copenhagen, Czechia and the United States. Work alongside our fire, hospital and EMS Engineering teams to secure our … mission-critical applications. These applications are used to help our customers go about their daily job of protecting their communities and saving lives. You'll lead our team of Security Engineers, supporting and directing our Product & Technology team to ensure our products and systems are designed and implemented with a priority on security. You'll collaborate … a high degree of autonomy, and are part of a high functioning, motivated and forward-thinking team. You have the chance to join a diverse, growing and passionate team, working on critical products, whilst being supported with training opportunities and mentoring. What You'll Be Doing the day to day Lead our team of Security Engineers More ❯

Oracle (Fusion) Reporting Team Lead Opportunity to own the Oracle Fusion reporting solution for one of the largest and most complex Oracle Fusion implementations in NI. The programme is at design stage and as candidate you will own the Reporting solution, delivery team and subsequent managed service. Why Apply: Ownership of a complex, socially rewarding Oracle … owns the reporting solution across HCM, ERP, SCM & CRM. Key reporting tools are OTBI, BI Publisher, HCM, SCM, CRM and ERP Analytics. This isn’t a resource/team management role, you will be hands on, so you must have very strong data modelling, BI Publisher and scheduling experience, gained over 2-3+ complex, successful Fusion reporting … solutions deliveries. You will manage and guide the delivery team, own the reporting strategy & delivery and all client stakeholders. Your experience: Extensive experience creating & driving Oracle Fusion reporting solution, owning the reporting solution, strategy, delivery team and client stakeholders. Strong knowledge of Oracle reporting tools, including OTBI, BI Publisher, HCM, SCM, and ERP Analytics. Must have More ❯

Oracle (Fusion) Reporting Team Lead Opportunity to own the Oracle Fusion reporting solution for one of the largest and most complex Oracle Fusion implementations in NI. The programme is at design stage and as candidate you will own the Reporting solution, delivery team and subsequent managed service. Why Apply: Ownership of a complex, socially rewarding Oracle … owns the reporting solution across HCM, ERP, SCM & CRM. Key reporting tools are OTBI, BI Publisher, HCM, SCM, CRM and ERP Analytics. This isn’t a resource/team management role, you will be hands on, so you must have very strong data modelling, BI Publisher and scheduling experience, gained over 2-3+ complex, successful Fusion reporting … solutions deliveries. You will manage and guide the delivery team, own the reporting strategy & delivery and all client stakeholders. Your experience: Extensive experience creating & driving Oracle Fusion reporting solution, owning the reporting solution, strategy, delivery team and client stakeholders. Strong knowledge of Oracle reporting tools, including OTBI, BI Publisher, HCM, SCM, and ERP Analytics. Must have More ❯

Oracle (Fusion) Reporting Team Lead Opportunity to own the Oracle Fusion reporting solution for one of the largest and most complex Oracle Fusion implementations in NI. The programme is at design stage and as candidate you will own the Reporting solution, delivery team and subsequent managed service. Why Apply: Ownership of a complex, socially rewarding Oracle … owns the reporting solution across HCM, ERP, SCM & CRM. Key reporting tools are OTBI, BI Publisher, HCM, SCM, CRM and ERP Analytics. This isn’t a resource/team management role, you will be hands on, so you must have very strong data modelling, BI Publisher and scheduling experience, gained over 2-3+ complex, successful Fusion reporting … solutions deliveries. You will manage and guide the delivery team, own the reporting strategy & delivery and all client stakeholders. Your experience: Extensive experience creating & driving Oracle Fusion reporting solution, owning the reporting solution, strategy, delivery team and client stakeholders. Strong knowledge of Oracle reporting tools, including OTBI, BI Publisher, HCM, SCM, and ERP Analytics. Must have More ❯