Junior Workforce Solutions Specialist
- Hiring Organisation
- Pilgrims Europe
- Location
- Craigavon, County Armagh, Northern Ireland, United Kingdom
Access Control platforms. What You'll Do Provide first and second-line support for Kronos, SAP Payroll and Access Control systems Manage incidents, service requests and access requests through the Service Desk Monitor and resolve tickets within agreed SLAs Support user administration, data updates and system maintenance Assist … with reporting, data analysis and issue investigation Support system upgrades, testing, implementations and change initiatives Contribute to process improvements and service delivery enhancements What You'll Bring Experience supporting business applications or enterprise systems Strong customer service and Service Desk experience Excellent analytical and problem-solving ...