Customer and AI Insight Analyst
- Hiring Organisation
- Teleperformance
- Location
- Kilkeel, County Down, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
recommendations. Develop standardised reporting templates and insight frameworks that can be consistently delivered across client portfolios. Work closely with Client Services, Operations and Digital teams to ensure reports address client priorities and strategic objectives. Continuously evolve the insight offering by incorporating new data sources, AI-generated insights … performance, trends and opportunities. Ensure data quality and reporting accuracy across all AI performance metrics. Conduct post-implementation reviews for AI and digital transformation projects. Measure operational improvements against agreed business cases and success metrics. Quantify financial benefits including productivity improvements, cost savings ...