1 of 1 Permanent Stakeholder Engagement Jobs in County Down

strong expertise in operational excellence, and good understanding of contact centre technology, governance frameworks and continuous improvement methodologies, to ensure measurable business impact and stakeholder alignment. Key Responsibilities & Accountabilities: Strategic Planning: Define and execute the digital transformation roadmap for contact center operations. Align transformation initiatives with organizational objectives … transformation initiatives. Drive standardisation of execution, to a high quality, in line with service delivery models and in collaboration with key stakeholders. Maintain high engagement across all teams throughout the rollout, ensuring deployment is consistent, well supported, and sustained over time. Innovation & Digital Solutions: Identify and implement digital solutions ...