About BDO BDO is the leading mid-tier professional services provider globally. In 2024, our core service lines (Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing) generated annual revenues of over US$15 billion. With a worldwide community of over 119k professionals operating in 166 countries and territories, we’re dedicated to helping our clients navigate complex financial and … solutions. Driven to be the best. - so it’s no surprise that our offices around the world are regularly recognised with awards and accolades. We’re a people-powered business, with a diverse, dynamic and inclusive international team who are committed to excellence, innovation, and integrity. Make a difference We believe that businesses have an economic imperative and an … they are escalated to our team. Communicating effectively with both internal and external resources via the helpdesk system, email, voice and Teams. Operating in accordance with ITSM standards. Ensure businesscontinuity through effective and efficient replication, backup, and recovery methodologies of core IT data services Standardisation and documentation of common procedures that cannot be easily automated, for execution More ❯
IT issues from first-line Engineers, ensuring timely resolution. Troubleshoot hardware, software, and network issues, especially security vulnerabilities or breaches. Collaborate with teams to resolve performance issues and ensure business continuity. Monitor and maintain security infrastructure, including firewalls, VPNs, IDS/IPS, and endpoint protection. Conduct vulnerability assessments and penetration testing. Apply patches and updates to mitigate security threats. More ❯
management – credit check, coordinate board approval, update CMS/CRM, prepare welcome pack, member plaque, annual certificates. Prepare packs and presentations for prospect and member meetings. Upkeep of the BusinessContinuity Plan and booking regular meetings with the BCP team to review Website Support lead –and support tickets with Interfuture, YourMembership and Tim Tribe IT lead (Interfuture main More ❯
managing SLAs and engaging with cybersecurity teams. Direct incident management processes, from root cause analysis to resolution, coordinating closely with Site Reliability Engineering within BA Digital. Oversee and optimise businesscontinuity planning, incident readiness, and operational efficiency across Commercial Platforms Lead high-performing teams through change, providing strategic coaching and fostering an inclusive, collaborative working environment. Build effective … and agile mindset with a deep understanding of platform and digital product performance. Strong leadership and stakeholder engagement skills, with the ability to influence and collaborate across technical and business teams. Expertise in managing operational complexity, ambiguity, and transformation across large-scale digital environments. A results-focused approach, with the ability to manage multiple priorities and make sound decisions … take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part More ❯
