Technical Support Analyst
- Hiring Organisation
- University Hospitals Coventry and Warwickshire NHS Trust
- Location
- Coventry, United Kingdom
- Employment Type
- Permanent
- Salary
- £31049.00 - £37796.00 a year
systems estate comprising over 10000 desktops and over 13000 users Duties include providing end user hardware and software support by utilising ITIL framework incident, change and problem management. Provide support in the operation of networked computer systems. Basic network troubleshooting skills are essential. Prepare, test, and deploy equipment (including … their resolution, including invoking escalation procedures where appropriate and keeping users informed of progress. Use the ServiceNow computer system as the Trusts ICT asset management system, and to use the system for the production of management reports, as required. Telecommunications Provide support to voice and data corporate networked ...