IT Service Manager
- Hiring Organisation
- Gold Group
- Location
- Coventry, West Midlands, West Midlands (County), United Kingdom
- Employment Type
- Permanent
- Salary
- £55000 - £65000/annum + Benefits
service request intake, triage, prioritisation, routing, communication, and fulfilment. Set clear objectives, expectations, and performance standards across the team. Foster a customer-centric culture focused on service excellence and continuous improvement. Service Performance & Customer Experience Take ownership of service performance, customer ...