2 of 2 Permanent ITSM Jobs in Coventry

reviews, audits, and performance reporting. Cross-Functional Collaboration - Work across IT, business, and supplier teams to deliver results. What you'll bring: Extensive IT service management experience in a multi-sourced environment. Strong background in managing third-party service providers and SLAs. ITIL Foundation qualification (minimum). Proven ability ...

configuration and deployment experience with ServiceNow ITAM/HAM Pro modules. Strong understanding of CMDB, CSDM (Common Services Data Model), ITOM Discovery, and ITSM integrations . Proficiency in ServiceNow scripting and architecture , including: Glide REST/SOAP APIs Flow Designer Typically 3–8+ years of total IT experience , including multiple ...