9 of 9 Permanent ITSM Jobs in Coventry

management and transformation project (management, assessments, migrations, consolidations projects, etc.) Focused on continuous service improvements of customer's O365 landscape Experience with using IT service management tools (e.g.; ServiceNow) Excellent communication, organization and writing skills are required Microsoft 365 Identity and services, Microsoft 365 Mobility & security certifications Knowledge of Windows ...

management and transformation project (management, assessments, migrations, consolidations projects, etc.) Focused on continuous service improvements of customer's O365 landscape Experience with using IT service management tools (e.g.; ServiceNow) Excellent communication, organization and writing skills are required Microsoft 365 Identity and services, Microsoft 365 Mobility & security certifications Knowledge of Windows ...

management role. Demonstrable experience with large-scale IT environments, including on-premise, hybrid, and cloud infrastructures. Technical Skills: Strong expertise in ITIL and ITSM frameworks (ITIL v3 or v4 certification highly preferred). Extensive experience with Cloud Operations (AWS, Azure, or GCP certifications are a plus). Proficiency in service ...

customers achieve their business outcomes faster with technology that does more. Are you the tech-savvy, cloud loving person that has Cloud and IT Service Management blood running in their veins? Do you want to be that key person that helps our strategic enterprise customers to achieve the most with ...

follow up to ensure client satisfaction. Assist with day to day administration tasks including submitting application and security requests, generating tickets via the IT Service Management platforms, updating department spreadsheets and other documentation. Evaluate effectiveness of new utilities and tools. Understand standard operating procedures and processes and apply them ...

years of FinOps and Kubernetes experience Deep understanding of best practices for creating, leading and operationalizing Solution Engineering teams at scale. An understanding of ITSM eco-systems and prominent solutions within them, such as: Cloud Management tools, DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, AlertLogic etc. Experience working with Amazon ...

concepts (policy impact, Teams/device behaviour, auth issues) Hardware diagnostics and rebuilds Basic networking (Wi-Fi auth issues, VPN, DNS basics) Working with ITSM processes and using a ticketing system to track work Communicating technical steps clearly to non-technical users Prioritising your own workload and managing interruptions Working ...

internal and external calls, attending face-to-face meetings when required, and delivering consistent progress reports. Projects will be tracked using MS Project and ITSM tools. Youll proactively identify and manage risks, issues, actions, and dependencies throughout the lifecycle. Financial responsibilities include cost tracking, budgeting, and forecasting, with clear visibility ...

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. ...