2 of 2 Permanent Root Cause Analysis Jobs in Coventry

fashion. Handle escalated customer support issues, providing solutions aligned with business SLA requirements Design and implement automation scripts and tools to optimize processes. Conduct root cause analysis for major incidents and recommend long-term fixes. Collaborate with cross-functional teams for service improvements Responding to critical incidents … Terraform, Chef) Cloud Infrastructure Administration and Troubleshooting. Strong familiarity with using virtualisation technologies, and investigating issues that arise, performing deep dive investigation to perform root cause analysis. Openstack operations experience preferred. Nice To Have Automated Network Configuration. Experience automating network deployment configurations and making safe, repeatable changes ...

secure, multi-vendor network solutions (e.g., Cisco/Meraki). Optimise network security, including firewalls, VPNs, and encryption. Provide 3rd-line escalation, troubleshooting, and root cause analysis for critical incidents. Collaborate with cross-functional teams to ensure successful delivery of network solutions. Produce and maintain design documentation ...