4 of 4 Permanent Root Cause Analysis Jobs in Coventry

architecture and design reviews to ensure quality and testability are considered from the earliest stages of development. Champion defect lifecycle management, including triage, prioritisation, root cause analysis, and post-mortem reviews. Collaborate with stakeholders across the organisation to improve quality visibility, governance, and release confidence. Required Skills ...

activities in line with customer SLAs. Actively participate in customer governance meetings and review cycles. Manage complex technology and solution-based incidents. Carry out root cause analysis for major incidents and escalated faults. Troubleshoot, resolve and monitor faults within a complex data network environment. What youll bring ...

Essential to success in this role is proven experience using FNT for network routing and inventory management, with knowledge of Cramer and SIAT (impact analysis tooling) highly desirable. You should have hands-on experience with NMC/NMS environments and a solid understanding of SDH/PDH, MPLS … usual (BAU) operations and project activities, including the Optel Gen3 programme, which will require a degree of out-of-hours working. You will conduct root cause analysis for major incidents, contribute to SLA and performance metrics, and participate in a rotational on-call schedule as part ...

including regular testing to ensure resilience and continuity. The role will involve supporting high availability, database security, access control, monitoring, alerting, incident resolution, and root cause analysis. In addition, you will automate routine database administration tasks using PowerShell and SQL Server Agent , while contributing to technical documentation, standards ...