Senior Technical Services Manager, Infrastructure
- Hiring Organisation
- University Hospitals Coventry and Warwickshire NHS Trust
- Location
- Coventry, CV2 2DX, United Kingdom
- Salary
- £55690.00 to £62682.00
hours support, acting as an escalation point for major incidents and ensuring adequate coverage, skills and reporting. Maintain strong service governance through ServiceNow, driving performance against SLAs and KPIs, producing management reports and escalating risks where required. Lead infrastructure projects using PRINCE2 principles, ensuring delivery to agreed scope, quality, budget … hours support, acting as an escalation point for major incidents and ensuring adequate coverage, skills and reporting. Maintain strong service governance through ServiceNow, driving performance against SLAs and KPIs, producing management reports and escalating risks where required. Lead infrastructure projects using PRINCE2 principles, ensuring delivery to agreed scope, quality, budget ...