IT Service Manager
- Hiring Organisation
- Gold Group
- Location
- Coventry, West Midlands, West Midlands (County), United Kingdom
- Employment Type
- Permanent
- Salary
- £55000 - £65000/annum + Benefits
appropriate balance between innovation, service stability, and risk management. Ensure new and changed services transition smoothly into operational support. Supplier & Commercial Management Manage strategic supplier relationships and service performance. Hold suppliers accountable for contractual obligations, service levels, and improvement commitments. Support contract negotiations, renewals, procurement activities, and sourcing decisions. … risk, and continual improvement programmes. Proven ability to influence senior stakeholders and present complex service issues in a clear, business-focused manner. Experience managing strategic suppliers, service contracts, and commercial relationships. Strong financial management skills, including budgeting, forecasting, cost optimisation, and investment planning. Experience leading major incident management, service ...