8 of 8 Permanent Support Engineer Jobs in Coventry

2nd Line Support Engineer Coventry – Up to £30,000 Managed Service Provider Are you a 2nd Line Support Engineer looking to step up in a thriving and supportive MSP environment? A well-established Managed Service Provider based in Coventry is looking to add a confident and capable 2nd Line Engineer to their growing support … a broad range of clients, and they’re now looking for someone to grow with them as they continue to expand. What you’ll be doing: Providing 2nd Line support across a variety of customer environments Working with Microsoft technologies, including Windows Server, Azure, Office 365, and Active Directory Managing and troubleshooting backup and disaster recovery solutions using Datto … VPNs Escalating complex issues to 3rd Line where appropriate and working closely with senior engineers What they’re looking for: Strong experience in a 2nd Line or similar technical support role Solid knowledge of Microsoft environments Hands-on experience with Kaseya and Datto (or similar RMM/backup tools) Good understanding of networking fundamentals (TCP/IP, DNS, DHCP More ❯

Senior IT Support Engineer Salary: £35,000 - £42,000 Location: Coventry (3x a Week) - London (1x a Week) About the Job A growing IT Managed Service Provider (MSP) is looking for an experienced Senior Support Engineer to join its expanding team. This role would suit someone with a relevant MSP background, ideally with experience in a … range of technologies. Candidates need to have a demonstrated passion for IT and Technology, coupled with a professional, customer-focused attitude. This role is an exciting blend of IT Support, working on escalated issues for VIP clients and exciting project work. Technical Skills Microsoft Windows 11 Active Directory & Microsoft Entra ID Microsoft 365 applications (including Teams) Microsoft InTune/… Cisco) Deployment Services (SCCM, WDS, WSUS) IPv4 Networks (DHCP, DNS, S/FTP, SMTP, NTP, VLANs) Audio Visual Equipment (DSP, DANTE, Room Systems, Projectors) Mac Desktop OS Mobile Device Support (iOS, Android) Microsoft Server OS (2016/2019/2022) Virtualization (ESXi, Citrix, Hyper-V) Storage Systems (SAN, NAS, RAID) Structured Cabling (Patching, Cable Tracing, IDC) Backup Technology (Veeam More ❯

Desktop Support Engineer | £36,000 - £42,000 | Hybrid Do you have a passion for cutting-edge technology? Are you looking to get exposed to a range of technologies across a variety of platforms? Are you looking to join a company with a market-leading training and development program? We are working with a market-leading MSP who are … looking for a Desktop Engineer to join the team. You will be responsible for providing a combination of BAU support and project implementation. You will also be given a great opportunity to develop your technical skills and grow in a dynamic, successful company. What you need : Windows Server O365 Active Directory Basic networking skills AV Support What More ❯

M365 Support Engineer – SharePoint & Power Platform Specialist (UK Remote) - £35k - £45k Are you a skilled IT Support Engineer with a passion for Microsoft technologies? Do you have hands-on experience with SharePoint Online, Power Apps, and Power Automate? If so, we’d love to hear from you! We’re working with a forward-thinking Microsoft Solutions … Partner that’s looking to expand their support team with a talented 2nd Line IT Support Engineer. This is a fantastic opportunity to join a collaborative and innovative environment where your expertise will make a real impact. Role Overview: As a M365 Support Engineer, you’ll be the go-to expert for resolving complex technical issues … particularly around Microsoft 365, SharePoint, and the Power Platform. You’ll work closely with clients and internal teams to troubleshoot, support, and enhance modern workplace solutions. What You’ll Be Doing: Providing 2nd line support for Microsoft 365 environments, with a focus on SharePoint Online, Power Apps, and Power Automate. Troubleshooting and resolving escalated tickets related to collaboration More ❯

you an enthusiastic and motivated individual with a flair for technology and a passion for providing exceptional service? An esteemed engineering company in Coventry is seeking a dedicated Technical Support Engineer to join their Customer Support Department. This role offers the chance to make a significant impact by providing advanced technical support to high street customers … flexibility. - Impactful Role: Play a crucial role in ensuring customer satisfaction by resolving complex technical issues and contributing to the improvement of products and services. Key Responsibilities: - Deliver technical support to end-users via phone, email, and remote assistance, ensuring a high level of customer service. - Handle escalated calls from tier 1/first line support members, providing … advanced troubleshooting and resolution. - Escalate unresolved issues to management or the technical team as necessary. - Assist in managing support, upgrade, and installation projects, ensuring smooth execution and customer satisfaction. - Create and update support documentation and processes to enhance the efficiency of the support team. - Manage the support element of the company website, ensuring content is current More ❯

we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … Bash development and debugging. Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug … technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development and roadmap priorities Maintain and create support documentation and internal knowledge base articles Automate workflows and improve CI/CD practices using GitHub and scripting Support administration tasks in Power BI and Azure environments Schedule More ❯

A leading quantitative trading firm with a strong engineering and collaborative culture is seeking an Application Support Engineer to join their growing Market Technology Operations team. You'll help maintain critical trading infrastructure that covers transactions across global markets. You'll be part of a collaborative group working at the intersection of trading strategy and technology, ensuring systems … operate with maximum efficiency and reliability. This position combines technical problem-solving with financial markets knowledge in a dynamic environment. Key Responsibilities Support Low- Latency trading applications and market data systems Monitor system health and resolve incidents before they impact trading operations Investigate complex data anomalies using both automated tools and manual analysis Collaborate with development teams to implement … improvements and new features Manage user access and configurations across multiple trading platforms Design and implement monitoring solutions for early detection of potential issues Create and maintain documentation for support processes and troubleshooting guides Participate in on-call rotation to ensure 24/7 coverage of global trading systems Use the latest technology stacks such as AWS, Java More ❯

LoRaWAN Support Engineer –LoRaWAN/Smart Metering/IoT We’re supporting a leading-edge technology business as they continue to grow their UK operations within the smart metering industry. They are currently supporting a number of key clients with building network coverage and connectivity to support use of smart meter technology. You’ll have a strong … IoT and/or LoRaWAN and have experience of triaging technical issues. The role will be supporting network delivery teams in installation projects, and also providing continuous troubleshooting and support to a broad end client base. This is an exciting chance to join a growing business, as they bolster their UK LoRaWAN team. Scope to work both remotely on … a support basis, and on client site working on client installs, are available for this role. The role will be UK remote, with travel to client site required. The role is paying £30-35,000 plus some exceptional benefits. Altech is acting as an agency with regard to this position. More ❯