Crawley, Sussex, United Kingdom Hybrid / WFH Options
Thales Group
HW regulation standards such as EMC testing and LVD Directive Desirable Chartered Engineer Knowledge of Lean & Agile Development techniques Level 6 Qualification in Leadership & Management Level 6 Qualification in Coaching & Mentoring IPMA Level D Qualification or equivalent experience Security Clearance Requirement: Due to the nature of the work that we do at Thales, many of our roles are subject to More β―
Crawley, England, United Kingdom Hybrid / WFH Options
Morson Talent
compliance π Transition from Kyndryl to TCS β Leading efforts to transform service delivery under a new outsourced model This is a hands-on leadership role requiring deep service management knowledge, coaching and mentoring capabilities, and a proactive approach to continuous improvement. π§ Your Role Will Involve: βοΈ Covering and supporting the IS Customer Service Delivery Lead βοΈ Supporting the IS Service Transition Lead during β¦ major transition phases βοΈ Leading, guiding, and coaching in key IT service processes under a SIAM model βοΈ Overseeing CRP implementation and successful transition to TCS as the new delivery partner βοΈ Helping embed service excellence and transformation across operations π Key Deliverables: Incident Management (incl. Major Incidents) Service Desk & Customer Satisfaction Management Knowledge & Complaint Management Virtual Agent Operations Supplier and Transition Management Service More β―
detect and respond functions. Using a suitable maturity model to the development of the SOC, and the subsequent implementation of an agreed standard to improve this maturity where appropriate. Coaching, training, and exercising of SOC staff based on industry best practice. Experience in business growth and bid development is desirable. What Weβre Looking for: Essential Experience in operating SIEM More β―
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Thales Group
team and attend and contribute to Agile meetings, maintaining and progressing own backlog items in Jira, in-line with personal and team commitments made in sprint planning sessions Provide coaching and technical support to junior engineers Support peer reviews of others work and generation of materials for major gate reviews for their own work Requirements We would love to hear More β―
Software Development Coach or Assessor role or any other relevant industry experience. Ideally you will hold a relevant industry qualification. As a Software Coach your overall goal will be coaching and development of apprentices through their apprenticeship, tracking their progression through the .journey. The role will require you to adapt to different ways of working and establish individual learning needs β¦ and identify best practices. This role will entail predominantly one to one coaching with apprentices This is an exciting opportunity to work with a Training provider that has exciting growth plans. If you are an Software Development Skills Coach looking for your next opportunity please get in touch. More β―