12 of 12 DemandTrendPermanent Management Information System Jobs in Crewe

day will be: Ensure phone answering takes priority and is answered in line with company guidelines (3 rings). Log all relevant queries on Customer Relationship Management system (Salesforce), ensure Service Level Agreements (SLA) are met and notes are kept up to date on ongoing cases. Resolve all ‘owned’ queries in line with company guidelines/SLAs. … office environment. Experience in working as part of a team Telecoms knowledge/experience in the industry is desirable Proficient in the use of Customer Service Management system – Salesforce is desirable Proficient in the use of Microsoft packages e.g. Outlook, Word, Excel The ability to prioritise tasks, with strong organisational and time management skills. Able … Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. More ❯

IT. As a Complaints Advisor, you will be responsible for working directly with our customers to investigate and resolve complaints. You will use our Customer Relationship Management system to analyse and explore current data, customer notes and capture the root cause for each complaint for us to report back to the wider business and reduce complaints. We … retention. Sound negotiation skills, with the ability to manage difficult customer conversations Self-motivated, capable of working on own initiative. Strong organisational skills. Experience of working on a CRM system, preferably Salesforce Have a good understanding of Microsoft Office (Excel, PowerPoint, and Word). Experience of working within the Telco industry would be desirable but not essential Additional Information … Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. More ❯

Assurance Manager in delivering assurance reviews across the Radius Group. Whilst in the role, we’ll help you to develop the core skills required for internal auditing, risk management, and compliance, contributing to key projects in Risk Management, Compliance, Data Protection, and Information Security. This is an excellent opportunity for someone who is ambitious … international standards and business policies. Maintain and update audit and risk documentation, ensuring accuracy and completeness. Compliance & Risk Support Support the Risk & Compliance team with data protection and information security activities. Assist in reviewing compliance policies and procedures to ensure they align with industry standards. Work on compliance monitoring tasks, helping to identify potential issues and recommending improvements. … Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. More ❯

day will be... Work on a large volume of challenging projects with private and public sector-based clients you will have day to day responsibility for associated project management implementation and administration Create and deliver project work plans and revise as appropriate to meet changing needs and requirements Liaise with internal and external teams to implement installation plan … with SLAs agreed Produce project tracking documents Ensure project documents are complete, current, and appropriately stored Day to day project management, handling and resolving any queries arising System setup and reporting in line with customer requirements Work closely with relevant stake holders to ensure effective and efficient Implementation of the project(s) Prioritise, manage and report on … Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. More ❯

continually develop your data analyst skills. Opportunities to extend further into Python are available. You will have experience with BI visualisation tools (Tableau, Power BI, Looker...). Additional Information Your impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions. You’ll also have access to our competitive reward and … Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. More ❯

engineering teams to co-ordinate installation bookings. Liaising with customers to arrange and inform of implementation/installation dates. Handling implementation queries from other departments. Updating customer account information on tickets and CRM to keep all parties informed. Work efficiently adhering to departmental processes. Notify management team of any issues/risks to meeting SLAs. Email … management from internal and external parties, ensuring responded to within SLAs. Resolution of customer/engineer queries. What do we expect of you? Excellent communication skills, with the ability to communicate proficiently both written and verbal Ability to develop relationships with team and wider business Organised Efficient Proactive and forward thinking Able to adapt and succeed in a … Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. More ❯

Working cross-departmentally to solve challenges with the customer at the heart of everything you do Updating business systems and CRM Qualifications Experience in a Customer Service, Account Management or Desk-based sales position preferred but not essential Computer literacy, specifically in Microsoft Office packages and business CRM platforms such as Salesforce Able to demonstrate a 'common sense … makers Strong team building skills and an ability to build effective relationships with customers Enthusiastic self-starter, driven by the intent to succeed and achieve company goals Additional Information #LI-JW1 Still Curious? If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the … Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. More ❯

Delivery Analyst to support the efficient delivery of IT Services across Radius. You will work within the Service Delivery team, focussing on areas such as software licencing, audit management, supplier and contract oversight and internal IT asset tracking. This non-technical, process focussed role plays a key part in ensuring compliance, minimising risk, and maintaining operational control over … requests when required. Conduct IT asset audits and ensure adherence to internal policies and procedures. What do we expect of you? Experience with IT Service Delivery, IT asset management or IT procurement/licence management. Eager to learn and passionate about IT Service Delivery with the desire to succeed in a rapidly changing environment. ITIL v4 Foundation certification … Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. More ❯

determination and a solutions-first mindset. Collaborative Yet Assertive: You work well in teams but know when to stand your ground and advocate for the right approach. Additional Information Your impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions. You’ll also have access to our competitive reward and … Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. More ❯

to understand requirements and drive improvements. This role is based from our head office environment in Crewe, Cheshire. Your responsibilities day to day will be... All aspects of Salesforce system administration Consulting on best practice solution design Running projects assigned to you Working in multi-discipline teams Developing relationships with internal stakeholders Qualifications We're looking for you to … bring proven, recent, commercial experience in a Salesforce Administrator role . This should include: Experience administering Salesforce Sales Cloud and Service Cloud Project management skills Solution design skills Ability to work in diverse, multi-discipline teams Strong data solving and data interrogation skills Dedicated attitude towards work Problem solving skills End user support experience Additional Information … Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. More ❯

division. You’ll play a key role in helping customers understand the value of cloud, cybersecurity, and fully managed IT services. You’ll work closely with our Account Management and new business sales team to uncover opportunities within our existing customer base and help influence new business. Our goal is to increase product penetration for these technologies across … solutions Comfortable talking about technical topics in a way customers can easily understand A team player who enjoys collaborating but also takes ownership of their own work Additional Information Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions. Not only will you have … Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. More ❯

pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Description We’re looking for an EMM (Enterprise Mobility Management) Sales Specialist to join our team. In this role, you’ll help businesses take control of their mobile workforce by introducing secure, scalable mobility management tools that … improve visibility, compliance and protection. You’ll work closely with our Account Management team to uncover opportunities across our existing customer base, while also supporting new business conversations. Whether a customer needs help managing field devices, securing remote workers or protecting sensitive data on mobile endpoints, you’ll help shape the right solution. This is a major opportunity. … Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. More ❯