SLA and colleague satisfaction targets, following agreed ITSM processes. Ensuring that all infrastructure components are managed to the appropriate level of risk with respect to security patches, software/firmware revision levels and supplier supported versions. Proactively seeking service improvements in the areas of reliability, performance, availability, security, supportability or cost. Overseeing the effective transition of new or updated infrastructure More ❯
SLA and colleague satisfaction targets, following agreed ITSM processes. Ensuring that all infrastructure components are managed to the appropriate level of risk with respect to security patches, software/firmware revision levels and supplier supported versions. Proactively seeking service improvements in the areas of reliability, performance, availability, security, supportability or cost. Overseeing the effective transition of new or updated infrastructure More ❯
london (croydon), south east england, united kingdom
Investigo
SLA and colleague satisfaction targets, following agreed ITSM processes. Ensuring that all infrastructure components are managed to the appropriate level of risk with respect to security patches, software/firmware revision levels and supplier supported versions. Proactively seeking service improvements in the areas of reliability, performance, availability, security, supportability or cost. Overseeing the effective transition of new or updated infrastructure More ❯