1 to 2 of 2 Permanent Line Management Jobs in Croydon

practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit more »

is paying an annual salary of £57,201- £59,328 and reports directly into the Head of Change, Assurance and Performance. You will directly line manage 5-7 staff, and working across the housing directorate will: Play a pivotal role in elevating customer satisfaction by identifying trends, and continuous … met with regards to the Joint Complaint Handling Code as defined by the Housing Ombudsmen and Local Government Ombudsmen Be responsible for the effective management of complaints handling across the housing directorate and be the source of advice and assurance for colleagues when dealing with complaints Lead on the … design and development of management information across the directorate to report effectively on Stage 1s, 2s, Ombudsmen cases and Member & Mayoral enquiries. Have a vital role for the organisation in preventing recurring complaints through proactive and innovative approach to ensuring lessons are learnt and corrective actions are implemented to more »