3 of 3 Permanent Management Information System Jobs in Croydon

expert in all emap/Metropolis's products and/or services, you share knowledge with your wider team and colleagues. You gather and analyse data and customer information that influences change and improvements in service. Utilising organisational, content management systems (CMS) and generic IT systems to carry out your role with an awareness of other … accounts, permissions, and access controls for CMS, and other supported applications Issue refunds or compensation to customers Keep accurate records of discussions or correspondence with customers Produce written information for customers Learn about emap's products or services and keep up to date with changes Keep ahead of developments in customer service by reading relevant journals, going to … completing comparisons and checks and balances to ensure data accuracy Liaise with Abacus, DSB, Darwin, OAK and Esco to resolve and query set up and delivery issues Relationship management (all third parties and key stakeholders): Initiate and action quarterly SLA catch up meetings to chase up on any contractual obligations Maintain and develop relationship with Subscription bureaus: Abacus More ❯

expert in all emap/Metropolis's products and/or services, you share knowledge with your wider team and colleagues. You gather and analyse data and customer information that influences change and improvements in service. Utilising organisational, content management systems (CMS) and generic IT systems to carry out your role with an awareness of other … accounts, permissions, and access controls for CMS, and other supported applications Issue refunds or compensation to customers Keep accurate records of discussions or correspondence with customers Produce written information for customers Learn about emap's products or services and keep up to date with changes Keep ahead of developments in customer service by reading relevant journals, going to … quick thinker, problem solver and able to work calmly under pressure and to tight deadlines. Excellent verbal and written communication skills, including the ability to present and explain information clearly to a variety of audiences. Innovative and able to develop, and support new and improved method, products, procedures, and technologies. Collaborative team player, both internally and externally. Personal More ❯

strategic approach to quality engineering, working across the organisation to drive technical excellence and modern approaches to delivery of high quality solutions Establish organisation-wide quality governance that balances system assurance with delivery pace. Oversee development of technical testing infrastructure and tools Define career paths and develop quality engineering capability Partner with senior leaders across Architecture, Infrastructure, Product and … leading communities of practice while developing quality engineering capability through coaching and development Experience designing and implementing quality governance frameworks that balance delivery speed with assurance and risk management, supported by clear performance metrics. Proven ability to influence and align diverse stakeholder groups around quality approaches, particularly Product and Quality Assurance teams in a user-centred environment Practical … scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information Please apply with a CV that has evidence against the 'Essential skills' listed above. HMLR does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are More ❯