Technical Support Advisor
Carlisle, England, United Kingdom
Grain Connect
and diagnosing IT and network issues * Experience in 2nd line technical support (desirable) * A good understanding of DSL and technical experience in dealing with broadband * Knowledge of access point setup and router setup * Have a passion for delivering excellent customer service * Be engaging, friendly and confident to help us deliver … times salary life insurance cover * Employee Incentive Scheme * Employee Referral Scheme * Perks at Work Scheme *About Grain* Everything we do is fast, from our broadband to our growth. As a national broadband provider, headquartered in Carlisle, we can offer stand-out candidates a range of opportunities across the UK. We … to true Full Fibre, delivering our own dedicated fibre-optic network with a unique cable to the home (FTTP), offering some of the fastest broadband products at low, low prices. Customers love our product, our simple packages and our transparent pricing. We believe that we are helping to bring digital more »
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