We're looking for a highly capable and motivated IT ServiceDelivery Manager to lead and deliver high-quality IT support and reporting services across all areas of our business. In this key leadership role, you'll be responsible for ensuring systems are consistently available, performance is monitored and improved, and that our Service Desk and Data … operating efficiently, effectively, and in line with agreed SLAs. You'll be instrumental in ensuring our IT services support business continuity and enable our colleagues to provide the outstanding service our customers expect. You'll manage both the IT Service Desk team and in-house Data Specialists, drive performance improvements, and build a proactive service culture focused … on delivery, collaboration, and customer satisfaction. You're a confident, hands-on IT leader with a proven ability to manage teams, handle critical incidents, and build strong relationships across the business. You're calm under pressure, clear in communication, and committed to delivering real value through excellent IT service and support. You'll be someone who enjoys problem More ❯
from you. The role and what youll be getting up to on a day-to-day basis: Littlefish is seeking an Onsite Engineer to come and join our growing ServiceDelivery team. As the Onsite Engineer, your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/… installations, as well as basic network/server troubleshooting and administration. Your knowledge of End User Compute technologies will be critical to this role through our Device Lifecycle Management service where you will build and deploy Laptops, Desktops, Mobile Phones, and other specialist use equipment across the customer estate. This will include travel to various other customer locations. You … and work unsupervised. Assesses risks effectively and the implications of your actions/advice to Littlefish and the customer. Prioritises tasks to achieve SLAs. Desirable: Working within a Managed Service Prover (MSP) What can we offer you? Referral Bonus Earn £1000 when you refer a friend to join us! Endless Learning Get access to Linked In Learning with over More ❯
our ICT infrastructure and associated systems, both on-premise and cloud. You will implement best practices in infrastructure management, develop strong relationships across teams, and drive initiatives to improve service delivery. Your expertise will align ICT infrastructure with the council's strategic goals, contributing to the effective operation of community services. Join us in a collaborative environment where your … impact. If you are ready for a rewarding challenge, we encourage you to apply! Who we are looking for We seek a skilled ICT Infrastructure Manager to ensure the delivery of high-quality ICT services and to lead continuous improvement efforts. If you thrive in a fast-paced environment and have a proven track record in enhancing business efficiency More ❯
our ICT infrastructure and associated systems, both on-premise and cloud. You will implement best practices in infrastructure management, develop strong relationships across teams, and drive initiatives to improve service delivery. Your expertise will align ICT infrastructure with the council's strategic goals, contributing to the effective operation of community services. Join us in a collaborative environment where your … impact. If you are ready for a rewarding challenge, we encourage you to apply! Who we are looking for We seek a skilled ICT Infrastructure Manager to ensure the delivery of high-quality ICT services and to lead continuous improvement efforts. If you thrive in a fast-paced environment and have a proven track record in enhancing business efficiency More ❯
