2 of 2 Permanent Service Management Jobs in Cumbria

summary INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY The Digital Access Management Team is a new team to ensure an integrated process is in place in ensuring access to digital systems. The purpose of the post is: - to handle data to day tickets … employed role. Mailbox and calendar monitoring as directed on a rota. Completing of administrative tasks on rota. Use developed communication skills to interact with service users/stakeholders on detailed systems information across a range of complex issues to assist in the development of department, systems and processes. Handle ...

team across the 2 sites, you will provide first and second-line support to staff, students and apprentices, troubleshooting incidents through to resolution, fulfilling service requests, and carrying out routine system changes. You will be responsible for managing and updating tickets within the IT service management system … escalated when necessary. Alongside day-to-day support, you will help maintain and enhance the organisation's technology infrastructure through proactive maintenance, asset management, equipment deployment and IT security best practice. You will contribute to IT projects and continuous improvement initiatives, identify trends and recurring issues, maintain technical documentation ...