Teamcenter Application Support & Incident Analyst - must have SC
- Hiring Organisation
- Synergy Resourcing International Limited
- Location
- Barrow-In-Furness, North West, United Kingdom
- Employment Type
- Freelance / Project collaboration, Remote
- Salary
- From £550 to £750 per day
essential. Key Responsibilities · Triage and manage incidents, service requests, and application issues relating to Teamcenter and associated PLM systems · Investigate root causes of system, integration, data, and user issues · Coordinate resolution activities with internal technical teams, vendors and business stakeholders · Prioritise incidents based on business impact and agreed service … activities and contribute to preventative improvements · Analyse recurring issues and recommend corrective actions or process improvements · Document investigations, fixes, and known error workarounds · Support system testing, releases, patches, and change activities where required · Maintain clear communication with stakeholders throughout the incident management process · Assist with user support, training ...