1 of 1 Permanent Business Continuity Jobs in Dartford

IT Service Delivery & Experience Manager

Location
Dartford, England, United Kingdom
operate with greater scale and productivity. To deliver this, we are building a different kind of IT function, one that is trusted by the business, forward looking in its thinking, and deeply connected to operational outcomes. We are looking for individuals who are curious, thoughtful, and motivated by contributing … achieve an effective resolution. Gather and act on customer feedback, clearly communicating the improvements made as a result. Act as a senior contact for business areas experiencing service concerns. Set standards for IT knowledge, self-service and the service catalogue. Provide trusted service performance reporting using agreed measures ...