IT Service Manager
- Hiring Organisation
- Goaco
- Location
- Dartford, Kent, UK
Service Manager at Goaco, you will be responsible for the end-to-end management of service delivery, ensuring operational excellence, client satisfaction and continuous service improvement. You will oversee New Business, Operations, IT Support, Change Management, and Service Desk functions while ensuring smooth collaboration between … Management and Leadership Lead, mentor, and develop service desk and IT support teams, ensuring ongoing training and professional development. Foster a culture of accountability, continuous improvement, and customer focus within the team. Manage relationships with third-party vendors and service providers to ensure high-quality support. Provide ...