Service Desk Analyst We are seeking a proactive and customer-focused Service Desk Analyst to join our IT team. You ll be the first point of contact for all IT-related queries, delivering technical support and troubleshooting across a range of systems with a strong emphasis on Windows OS and Active Directory. Key Responsibilities: Provide first … setting up new user accounts, desktops, and mobile devices. Follow ITIL best practices for incident, request, and problem management. Key Skills & Experience: Previous experience in a 1st Line/Service Desk or IT Support role. Strong working knowledge of Windows desktop environments. Hands-on experience with Active Directory (user management, group policies, password resets, etc.). Familiarity with Office … and remote support tools. Excellent communication and customer service skills. Ability to troubleshoot technical issues methodically and patiently. MUST HAVE a UK driving license and your own car More ❯
Service Desk Analyst We are seeking a proactive and customer-focused Service Desk Analyst to join our IT team. You’ll be the first point of contact for all IT-related queries, delivering technical support and troubleshooting across a range of systems — with a strong emphasis on Windows OS and Active Directory. Key Responsibilities: Provide first … setting up new user accounts, desktops, and mobile devices. Follow ITIL best practices for incident, request, and problem management. Key Skills & Experience: Previous experience in a 1st Line/Service Desk or IT Support role. Strong working knowledge of Windows desktop environments. Hands-on experience with Active Directory (user management, group policies, password resets, etc.). Familiarity with Office … and remote support tools. Excellent communication and customer service skills. Ability to troubleshoot technical issues methodically and patiently. MUST HAVE a UK driving license and your own car More ❯
Service Desk Analyst We are looking for a Support Analyst with knowledge of Active Directory as well as general Windows support to work as part of a team supporting clients across the UK. The role will be to preform daily tasks, maintain systems and networks for clients as well as small low-level projects. This is an More ❯
