Senior Service Desk Analyst
- Location
- Dartford, England, United Kingdom
equipment, including firewalls, switches, wireless networks and VPNs. Support infrastructure projects, cloud migrations and system upgrades. Maintain secure endpoint configurations and assist with implementing Zero Trust security principles. Produce monthly technical and service reports. Create and maintain technical documentation and knowledge base articles. Act as an escalation point … Knowledge of Microsoft Defender and endpoint security. Experience with Datto RMM, HaloPSA or similar service management platforms. PowerShell scripting. Understanding of Cyber Essentials and Zero Trust security principles. BENEFITS Company pension scheme. Ongoing Microsoft training and certification support. Career progression opportunities. Exposure to modern Microsoft Cloud and Cyber ...