Customer Service Manager
- Hiring Organisation
- Pimlico Banks Recruitment
- Location
- Daventry, Northamptonshire, East Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £60,000
Monitoring KPIs, SLAs, response times and customer satisfaction Developing and improving CRM usage, workflows, data quality and reporting Working closely with Sales, Operations and Finance Using customer feedback and service data to identify improvements Reporting on customer service performance to senior management Supporting the development of consistent customer service standards ...