Key Account Manager
- Hiring Organisation
- Precept Recruit
- Location
- Derby, Derbyshire, East Midlands, United Kingdom
- Employment Type
- Permanent
Youll: - Build and nurture strong, long-term relationships with key client stakeholders - Use data and insight to analyse service performance, identify trends, and drive continuous improvement - Lead service review meetings and present performance and KPI reports - Act as the primary escalation point for strategic client issues - Collaborate … solving capabilities - Confidence in presenting to senior audiences - The ability to manage multiple workstreams and priorities effectively - A proactive mindset with a passion for continuous improvement - Experience within IT or managed services environments, or knowledge of frameworks such as ITIL, would be an advantage but isnt essential. ...