Derby, Derbyshire, United Kingdom Hybrid / WFH Options
TurnerFox Recruitment
Line). Strong working knowledge of Microsoft 365/Office 365, Windows 10/11, Intune, and Azure AD. Familiar with Active Directory, Group Policy, and basic networking (DNS, DHCP, TCP/IP). Experience using ITSM/ticketing tools (such as Freshdesk, Zendesk, or ServiceNow). Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple tickets and More ❯
Line IT support background, ideally within an SME or MSP environment Networking knowledge - WAN/LAN/WLAN, routing, NAT, network diagnostics Windows Server (2019/2022/2025) - DHCP, DNS, Group Policy, RRAS Exchange Server (2019/2025) administration Microsoft 365 - Entra, Exchange, SharePoint, Defender, and related admin Experience with RMM tools and Service Desk Ticket Systems What's More ❯
IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Full UK Driving Licence More ❯
IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Full UK Driving Licence More ❯
