Operational / Care Navigation Manager
- Hiring Organisation
- The Osmaston Surgery
- Location
- Derby, DE23 8JX, United Kingdom
- Salary
- Negotiable
contracts. Knowledge of Care Quality Commission regulations and compliance frameworks. Familiarity with Quality and Outcomes Framework and enhanced services. Strong grasp of information governance, GDPR, and patient confidentiality. Proficiency with primary care IT system, SystmOne and digital clinical tools. Excellent communication, problem-solving, and conflict-resolution abilities. Up-to-date … knowledge of UK employment legislation and HR best practice. Understanding of GDPR and confidentiality requirements. Ability to coach, mentor and develop managers and team members to improve capability and performance. Strong knowledge and evidence of managing wide range of employee relations cases e.g. grievance / disciplinary / redundancy etc. Understanding ...