Role: 2nd Line Support Engineer Location: Derby Salary: £30,000 Are you a tech-savvy problem solver with a passion for helping businesses thrive? Join our clients Managed Service Provider (MSP) as an ITSupport Engineer and be part of a dynamic team that delivers top-tier … IT solutions to a diverse range of clients. What You'll Do: Provide remote and onsite ITsupport to clients Troubleshoot and resolve hardware, software, and network issues Manage and maintain IT infrastructure, including servers and cloud services Deploy and configure new hardware and software solutions … senior engineers on complex technical projects Deliver excellent customer service and ensure timely resolution of issues What We're Looking For: Proven experience in ITsupport or helpdesk roles (preferably in an MSP environment) Strong knowledge of Windows, macOS, and common business applications Familiarity with Microsoft 365, Active More ❯
Express Recruitment are proud to be working on behalf of a rapidly growing Derbyshire-based IT Managed Service Provider, who due to continued success and ongoing expansion, are currently seeking a technically astute and customer focused ITSupport & Project Engineer to join their technical team. In return … to c£33,000, plus additional employee benefits including exciting opportunities for further career progression and advancement. Roles & Responsibilities Provide basic to complex technical support to customers (both remotely and face-to-face), including occasionally travelling to different sites across Derbyshire/Nottinghamshire Provide frequent feedback and updates to … customers regarding their issues and requests Record all actions, communications, and updates on the internal ticketing system – supporting tickets throughout their lifecycle Manage IT assets such as laptops/monitors/printers Deploy, support, and troubleshoot print services, IT hardware, Microsoft Operating Systems, and audio-visual services More ❯
Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We have a comprehensive portfolio of technology products and services that gives our partners the competitive advantage to build bigger and … more successful businesses by providing their customers with the best solutions and customer experience possible. Platform Support is responsible for the timely resolution of all manner of issues affecting the business from partner setup/liaison, configuration, data integrity, performance, stability, reliability, and security of our customer facing platforms … candidate the opportunity to work with all stakeholders across the business, very much in a value-add capacity. As well as providing general platform support, you will help support the other areas of Platform running and maintaining infrastructure for the application to make sure the customer platforms can More ❯
