5 of 5 Permanent ITIL Jobs in Derby

the successful candidate? Were looking for a dynamic and experienced Senior Problem Manager with strong leadership skills and a proactive approach to problem-solving. ITIL Foundation certification. Extensive experiencein a Problem Management role, with a proven track record in handling complex problem management processes. Problem-Solving Expertise:Ability to identify More ❯

keen eye for detail, contributing to the smooth operation of the company's infrastructure. Key Responsibilities: Deliver 2nd and 3rd line support within an ITIL-based service desk environment, ensuring all processes are followed and incidents are resolved effectively. Act as a single point of contact for users, handling a … team to support system updates and occasional project implementations. Key Skills and Requirements: Solid experience in an IT service desk role, with knowledge of ITIL processes. Proficient in Windows Server (2008-2019), Active Directory, Microsoft Office 365, and troubleshooting Outlook client setups. Strong networking knowledge, including TCP/IP, DNS … to manage technical documentation, and support mobile devices (iOS, Android, Windows). Strong problem-solving skills and a customer-focused approach. Certifications such as ITIL Foundation, MCSA, CompTIA A+, or Security+ are highly desirable. Profile: Proactive and eager to learn, with a professional and flexible approach to user support. Excellent More ❯

a lead UK manufacturer . You will have an integral role in our day-to-day UK support operations, ensuring incident management and other ITIL based processes are followed while helping to ensure our SLA & SMA obligations are always met and delivered to the highest standards. As a site support … of the day to day running of IT and manufacturing systems for your site. Industry and Technical Knowledge Manufacturing Processes and Systems Incident Management ITIL Processes Working amongst multi vendor IT environments OEM engagement Windows hardware, software and networking troubleshooting THE BENEFITS: Become part of a successful, dynamic team delivering More ❯

production alongside Solution and Enterprise architects and Project Teams. The role requires a UK national with significant experience in Service (not solution) design and ITIL disciplines. Why Rolls-Royce? Rolls-Royce is an iconic brand at the forefront of innovation for over a century. We design, build, and service systems … and cloud services. Knowledge of best practices for building secure and reliable service platforms (on-premise, cloud, PaaS, SaaS). Extensive Service Design experience. ITIL or similar Service Management qualification (desirable). SC clearance (desirable). What We Offer We provide excellent development opportunities, competitive salary, and benefits such as More ❯

About the role The Service Delivery Manager is responsible for developing and maintaining strong client relationships to ensure client satisfaction. You will oversee various ITIL-related and client relationship duties, managing multiple client accounts. You will work closely with the Account Manager and the wider Node4 team to deliver 'Exceptional … for service delivery issues related to your assigned accounts. What will you bring? Qualifications: English & Maths GCSE, grade C or above (or equivalent). ITIL qualifications. Security Clearance (desired depending on account). Experience as a Service Delivery Manager or similar role. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook More ❯