6 of 6 Permanent Service Delivery Jobs in Derby

Digital Service Delivery Manager Location: Derby Salary: £47,440 Per annum (Band 7) Drive progress, support our people, and shape how we work. DHU is committed to providing the highest quality of care in the right place and at the right time. Reliable and secure Digital services enable … colleagues to deliver safe and effective care. The Digital Service Delivery Manager will provide ITIL-aligned service-management and supplier-governance assurance across IT Operations. The role manages the operational standards for Incident, Request, Problem, Change, Knowledge, Service Level and Continual Service Improvement, aligns them ...

Service Desk Manager Location: Derby Salary: Competitive, dependent on experience Hours: Full-time -Hybrid We are recruiting an experienced Service Desk Manager to lead and develop a busy customer-focused support team within a growing organisation. IT industry experience is not essential. We are looking for a strong … people manager with experience leading a service desk, helpdesk, customer support or similar service-based team. The Role Lead, motivate and develop a customer-focused support team Manage workloads, resources and day-to-day service delivery Monitor KPIs, service levels and team performance ...

Digital Service Delivery Manager Location: Derby Salary: £47,440 Per annum (Band 7) Drive progress, support our people, and shape how we work. DHU is committed to providing the highest quality of care in the right place and at the right time. Reliable and secure Digital services enable ...

Engineer to join our Technical Services team. This is a diverse and engaging role where you'll provide technical support, manage documentation, support project delivery, train engineers, and work directly with customers to help deliver outstanding service nationwide. Why Join Barron McCann? With more than 45 years … experience, Barron McCann Ltd is a trusted technology services partner supporting customers across retail, hospitality, education, and other sectors. We pride ourselves on delivering service excellence, every time, everywhere, and our culture is built around ambition, teamwork, integrity, and passion. This role offers: A varied and challenging technical position ...

planning, cost control and value optimisation. Monitoring operational performance through KPIs, data analysis and reporting. Identifying opportunities to increase productivity, reduce costs and improve service delivery. Leading transformation and change initiatives to improve efficiency, scalability and resilience. Building strong relationships with employees, clients, suppliers and external partners. Keeping operational … safety management and regulatory compliance. Experience implementing plans and translating strategy into practical action. A track record of improving operational performance, efficiency, productivity or service delivery. Experience managing budgets, controlling costs and identifying value opportunities. Confidence using KPIs and management information to support decision-making. Strong leadership and people ...

multi-cloud Kubernetes clusters and ensure all environmental changes are managed via automated IaC and GitOps. Developer Enablement: Standardise deployment processes and build self-service tools for secrets management and infrastructure provisioning. Service Reliability: Define and implement SLIs, SLOs, and SLAs to ensure the stability and performance … experience with Terraform (IaC) and GitOps practices. Cloud Architecture: Proficiency in managing multi-cloud environments (AWS, Hetzner, GCP). Technical Depth: Strong understanding of service mesh and microservices architecture. Observability: Solid experience with observability tools for metrics, logging, and tracing. Security Mindset: Practical experience implementing security best practices within ...