2 of 2 Permanent Service Management Jobs in Derby

Service Architect When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Remote Salary: Up to £80,000 Plus a lucrative commission structure Must be eligible for SC Clearance (Must … creative, passionate, energetic, friendly people- we would love to hear from you. The role and what youll be getting up to on a day to day basis: As a Service Architect, youll play a pivotal role in supporting the sales process, ensuring the integrity of managed service solutions, and driving both new business and customer retention. Youll bridge … technical and operational expertise, working closely with subject matter experts to deliver solutions that truly align with client needs and Littlefishs operational strengths. You will: Lead the alignment of service solutions with customer requirements Build virtual bid teams, allocating workload across experts Collaborate to develop integrated, innovative, and cost-effective solutions Assess and manage requirements, risks, and third-party More ❯

Job Title: Service Delivery Manager – Key Account (IT Services) Location: Derby (Hybrid, 3 days on-site per week) Salary: £65-£70k, plus performance-based incentives About the Role We’re seeking an experienced Senior Service Delivery Account Manager to take accountability for a flagship customer account within the engineering and manufacturing sector. The role involves managing a high … who thrives on ownership, collaboration, and stakeholder engagement within large-scale IT environments. Key Responsibilities Act as the primary point of contact and escalation for the client, overseeing all service delivery activities for the account. Build and maintain strong working relationships with senior business and IT stakeholders. Ensure the effective delivery of IT services, projects, and ongoing support aligned … business needs. Partner with the Programme Manager to coordinate the delivery of IT projects into the business, ensuring timelines, budgets, and quality expectations are met. Monitor and report on service performance, proactively addressing any issues or risks. Identify and develop opportunities for service improvements and expanded engagement across the account. Lead regular service reviews, reporting on SLAs More ❯