1 of 1 Permanent Wi-Fi Jobs in Derby

apps (Teams, OneDrive, Exchange Online) Manage tickets and resolve issues within agreed SLAs Administer Active Directory/Entra ID (user accounts, groups, permissions) Support basic networking (DNS, DHCP, Wi-Fi, connectivity issues) Deploy and configure Windows devices to standard builds Support telephony/VoIP issues Assist with upgrade and rollout projects Maintain documentation and follow internal processes What … support experience Strong knowledge of Microsoft 365 (Teams, Exchange, OneDrive) Good Active Directory experience (resetting passwords, creating users, permissions, groups) Understanding of networking basics: DNS, DHCP, firewalls, Wi-Fi, subnets Experience handling tickets in a structured support environment Confident communicator with a customer-first mindset Desirable (not required): Exposure to Azure/Azure AD Experience with endpoint builds More ❯