6 of 6 Permanent ITIL Jobs in Derbyshire

support environment Confident communicator with a customer-first mindset Desirable (not required): Exposure to Azure/Azure AD Experience with endpoint builds or imaging ITIL certification CompTIA A+ or similar Scripting or automation basics (PowerShell) Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

apply AI and automation effectively. Customer-focused with the ability to communicate technical concepts clearly. Leadership, coaching, and team development expertise. Knowledge of ITIL framework and ITSM best practice. Experience in budget management, supplier management, and cost control. KPIs/Metrics Service Desk SLA compliance First Line Resolution rate Ticket

events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow client ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with client security, compliance, and policies, using standard tools

events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow client ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with client security, compliance, and policies, using standard tools

managing multiple projects simultaneously. Strong communication and stakeholder management skills. Knowledge of Azure, M365, networking or cloud migration projects preferred. Familiar with Prince2, Agile, ITIL or Waterfall delivery methods. Naturally organised and able to bring structure and pace to a busy IT delivery team. Why Join Join a collaborative … Delivery Lead, IT Project Manager, IT Delivery Manager, Project Manager, Infrastructure Projects, Cloud Projects, MSP, Managed Service Provider, Azure, Office 365, Microsoft 365, Networking, ITIL, Prince2, Agile, Project Planning, Project Governance, Chesterfield

Service Provider (MSP) environment. Strong organisational and communication skills. Understanding of Microsoft 365, Azure, networks or infrastructure projects . Familiarity with Prince2, Agile or ITIL methodologies. Confident using tools such as MS Project, Smartsheet or Jira . A proactive and structured approach to managing tasks and priorities. Why Join … team collaboration days near Chesterfield. Keywords: IT Project Coordinator, Project Support, PMO Coordinator, Project Delivery, IT Services, MSP, Cloud Projects, Infrastructure, Microsoft 365, Azure, ITIL, Prince2, Agile, Project Scheduling, Project Planning, Chesterfield