2 of 2 Permanent ITSM Jobs in Derbyshire

renewals, contract growth, and proposal development where opportunities arise. Requirements Proven background in managing large IT service delivery accounts Strong understanding of IT service management principles and project delivery lifecycle. Excellent stakeholder management skills with the ability to influence at senior levels. Natural relationship builder – comfortable engaging in commercial conversations ...

ticket queue and ensuring that all incidents and requests are accurately logged and updated in accordance with our SLA's and procedures within our ITSM system.* Contribute effectively to the establishment and maintenance of the Platform departmental knowledge, documenting clear instructions and known fixes. The Requirements* Demonstratable experience within ...